Grace Motor’s 5-Day Money-Back Guarantee: Everything You Need to Know
By Grace Motor
Updated: 16/6/2025
Buying a car is a big commitment — not just financially, but also emotionally. It’s something you want to get right the first time. But what happens if, after taking it home, you realize the car isn’t the right fit?
At Grace Motor, we understand that buying a car, even a pre-owned one, should come with peace of mind. That’s why we now offer a 5-Day Money-Back Guarantee on selected cars — so you can shop with confidence.
What Is Grace Motor’s 5-Day Money-Back Guarantee?
In most places, once you buy a used car, it’s yours for good. But at Grace Motor, if you purchase a car marked with our Money-Back Guarantee, you have the flexibility to return it within five (5) days — no questions asked.
We believe you should have the freedom to make the right choice, even if it means changing your mind. This policy applies to selected quality-assured vehicles that have gone through our inspection and reconditioning process.
What Are the Conditions?
To ensure fairness and keep the process smooth, here are a few simple conditions you’ll need to meet to qualify for the refund:
No modifications or alterations: The car must be returned in the same condition you received it, with no changes to the interior or exterior.
Within 300km of use: The total mileage driven from the day of delivery must not exceed 300km.
No fines or outstanding summons: All parking or traffic fines incurred during the ownership period must be cleared before returning the car.
Car must not be sold or transferred: Only the original buyer can request the return.
Return must be within 5 days: The countdown starts from the delivery date — returns after 5 calendar days will not be accepted.
How to Request a Return
Returning the car is simple:
Contact us via WhatsApp or phone to notify your intent to return.
Bring the car back to our Grace Motor location in Johor Bahru.
Submit a short return form provided by our team.
We’ll process your refund within 14 working days to your bank account.
Note: If your original purchase included a trade-in, we won’t be able to return your trade-in vehicle. However, the trade-in value will be credited back as part of your refund.
Why Buy from Grace Motor?
We’re more than just a car dealer — we’re your car buying partner. Every car that qualifies for our Money-Back Guarantee has been carefully selected, inspected, and reconditioned to ensure it meets our standards.
At Grace Motor, we:
Perform a comprehensive vehicle inspection
Offer transparent pricing with no hidden fees
Handle loan and insurance paperwork for you
Now give you the freedom to change your mind, risk-free
Ready to Drive With Confidence?
If you’ve been eyeing a vehicle at Grace Motor, now’s the time to test drive it. With our 5-Day Money-Back Guarantee, you can explore your options without the fear of making the “wrong” choice.
We want you to be 100% confident with the car you drive home. And if it’s not the one? Just bring it back.
Grace Motor — Honest Cars, Hassle-Free Experience.
